Privacy Policy
To avoid misunderstandings and provide you with a 100% safe shopping experience, we hope you are familiar with our privacy policy:
Protect your privacy
At CoreWare, we are 100% committed to protecting the privacy and security of our customers and website visitors (yes, we mean you). We have many years of rich experience in website sales, so we fully understand and respect the importance of privacy. If you have any questions about how we protect your privacy, please leave us a message at service@thecoreware.com
If you have any questions about how we protect your privacy, please contact us via email: service@thecoreware.com
What personal information is collected?
1) Your name and contact information
2) Date of birth information
3) Gender information
4) Your payment information
5) Your contact record with us
6) Your purchase history and saved items
7) Information from mobile phones or laptops
8) Your IP address and location data
9) You link to our account information
10) Your responses to surveys, competitions and promotional activities
How do we use your information?
We use this information for:
1) I'll send you the things you bought
2) We will send you service information and our new products and services via text, email, SMS or through our applications (such as order updates)
3) Prevent and detect fraud against you or Coreware
4) Provide product recommendations
5)Make sure we give you what you want
6) Accept payment and offer a refund
7)Fulfill the contract between us and you
8) Provide customer service and support
9) Improve our website and set default options for you
10) Enable you to log in to our website simply
11) Make it easier for you to use thecoreware.com
We will also use your information for purposes such as testing our IT systems, research, data analysis, improving our website and applications, and developing new products and services. We will also share this information with third parties. We hope you have a pleasant shopping experience. Although it is necessary for us to collect certain personal information, we respect and protect your right to privacy as described in this Privacy Policy.
You don't have to provide us with any personal information, but if you don't, you may not be able to purchase from the website and you are unlikely to enjoy our best overall customer experience. But this is your choice, and we respect it.
About marketing information
If you say we can, we will send you marketing messages via email or text message to let you know what we are doing and help you see and find our products. You can stop receiving our marketing messages at any time.
You can do it like this
1) Through your account Settings
2) Click on the "Unsubscribe" link in any email
3) Contact our customer service team
Once you do so, we will update your personal profile to ensure that you do not receive further marketing information. Please note that due to the complex network of many interconnected services in the Hawaiian language, it may take several days for all of our systems to be updated. Therefore, you may receive our messages while we process your request.
Stopping marketing messages does not stop service communications (such as order updates or your interest in a certain activity of Coreware).
Regarding saving your information:
As long as you have your account, or as long as you need to be provided with services, or (if you may have any contact with our customer service team) as long as necessary, we will retain your information and only provide reports and trend analyses related to support.
If it is reasonably necessary or to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse or enforce our terms and conditions, we may retain certain of your information as required, even after you close your account or no longer need to provide services to you.
Regarding your rights:
You have many rights over your personal information:
1)The right to be informed of how your personal information will be used
2) The right to access the personal information we hold about you
3) The right to request the correction of inaccurate personal information we hold about you (although you may be able to do most of this through my account)
4) In certain circumstances, you have the right to request that we delete your data, or stop processing or collecting your data
5) You have the right to stop direct marketing information, which you can do through my account, and you have the right to withdraw your consent for other consensus-based processing at any time
6) The right to request us to transfer or transplant your data elements to you or other service providers
7) The right to file a complaint with your data protection regulatory authority
Share your information
We will not and will not sell any of your personal information to any third party, including your name, address, email address or credit card information. We hope to win and maintain your trust